The Didsbury Medical Centre

Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified. We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t given Google permission to share this data with anyone else.

How is the Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

We are currently open.

Monday	08:00-18:30
Tuesday	08:00-18:30
Wednesday	08:00-18:30
Thursday	08:00-18:30
Friday	08:00-18:30
Saturday	Closed
Sunday	Closed

Later Surgery pre-book

Monday	Closed
Tuesday	18:30-20:00
Wednesday	Closed
Thursday	18:30-20:00
Friday	Closed

Manchester GP surgeries are there for you at evenings and weekends.

The practice, working in collaboration with Manchester Extended Access, is pleased to offer access to GP, nurse and HCA appointments during the evenings and at the weekends.

To book appointments simply ask the receptionist who will arrange an appointment at a time and location that suits you best. This may not be at your usual practice, but the GP or Health Care Professional who sees you will have access to your medical record and can issue prescriptions if required and deal with other matters appropriately should the need arise.

For more information on the Manchester Extended Access Service visit: manchesterpcp.co.uk

Out of Hours Service

Emergency Calls

Between 8.00am – 6.30pm on weekdays

Telephone: 0161 445 1957

The practice has arrangements for patients to speak to the GPs and practice nurses on the telephone during the working day.

NHS 111 Service

The service is available for urgent healthcare assessment and you will be directed to the most suitable local service for your needs. If you are unsure which healthcare service you need to visit the NHS 111 service will signpost you to the most appropriate care for your condition, for example, GP, local pharmacy, Walk-in-Centre, community-based services, A&E or an emergency ambulance response.

NHS 111 is free-to-call and available 24 hours-a-day. Call 111.

Walk-in Centres

There are three NHS Walk-in Centres in Manchester.

These centres deal with:

Minor illnesses
Minor injuries
Emergency contraception

You don’t need an appointment – just drop in.

City Health Centre
2nd Floor, Boots, 32 Market Street,
Manchester, M1 1PL
Tel: 0161 839 6227
Open seven days a week: 8am – 8pm

Hawthorn Medical Centre
Unit K – Fallowfield Retail Park
Birchfields Road
Manchester
M14 6FS
Tel: 0161 220 6080
Monday – Friday: 8:30am to 10:30am, 1pm to 3pm, 4:30pm to 6pm0
Saturday and Sunday: 10am to 12pm, 2pm to 4pm

Primary Care Emergency Centre
Manchester Royal lnfirmary
Oxford Road
Manchester M13 9WL
Tel: 0161 276 5193
Monday to Friday: 8.30am-10pm
Saturday, Sunday and Bank Holidays: 10am -10pm

The Didsbury Medical Centre

CQC Inspected and Rated
Good

We are currently OPEN.

The Didsbury Medical Centre

Opening Hours

We are currently open.

Later Surgery pre-book

Out of Hours Service

Emergency Calls

NHS 111 Service

Walk-in Centres

The Didsbury Medical Centre

CQC Inspected and RatedGood

We are currently OPEN.

Digital Practice Help

Make online requests to your GP Practice such as:

Submit self-monitoring health reviews (if requested by the doctor or nurse):

Find the forms that you need:

Give feedback to the Practice:

Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

How do I receive the responses from the Practice?

Security of your information

Tracking users

How is the Digital Practice updated?

Suggestions for improvement of the Digital Practice

Links to external sites

The Didsbury Medical Centre

We are currently open.

Later Surgery pre-book

Out of Hours Service

Emergency Calls

NHS 111 Service

Walk-in Centres

CQC Inspected and Rated
Good

Submit self-monitoring health reviews
(if requested by the doctor or nurse):